Support & Contact

You are not a customer yet and would like to contact us via support form.

Please note the following instructions:

  • Please specify your correct and current e-mail address, because otherwise we aren't able to reach you.
  • Languages: English and German
  • Please describe your problem as detailed as possible. This will help us to answer your request more quickly.
  • If you already registered for a trial account please send us the username.
  • You'll receive a confirmation of receipt of your request with a ticket number shortly. If you don't receive this confirmation it means that we either didn't receive your request or our confirmation was blocked by your SPAM filter. In this case we aren't able to reach you. Please include us in your whitelist accordingly.